What It Is (posts below left; rate sheet, client list, other stuff below right)

My name is Bob Land. I am a full-time freelance editor and proofreader, and occasional indexer. This blog is my website.

You'll find my rate sheet and client list here, as well as musings on the life of a freelancer; editing, proofreading, and indexing concerns and issues; my ongoing battles with books and production; and the occasional personal revelation.

Feel free to contact me directly with additional questions: landondemand@gmail.com.

Thanks for visiting. Leave me a comment. Come back often.

Tuesday, February 21, 2023

RANT Deliverance! (with apologies to Cornel West)

Oh, the twisted road of word processing.

When I began working as an editor in 1984, only one person out of about 15 or so in my employer's curriculum and examinations department had their own computer. That person, still among my dearest friends, was writing one of the primary moneymaking textbooks for the company, so he rated the special treatment. The rest of us, as far as I remember, either typed or handwrote whatever we were working on and passed it off to the recently rebranded "administrative assistant" to key in the text on an IBM Selectric with an OCR ball so that the product could then be sent along to the data processing department for scanning. And they later became "information processing." The dark days.

Eventually we received our own computers, which were put to best use with the introduction around 1985/6 of interoffice email, which was great for running football pools and writing song lyrics for our house band, including the prophetic "Working at Home," which an enlightened manager allowed his writers and editors to do in the mid-1980s, thus these lyrics, 34 years before COVID:

We're all working at home.
Don't call us on the telephone.
You don't deserve us, so don't disturb us,
While we're working at home.
(Paisan/Czar)

That's 1986, folks. Talk about prophesy deliverance (!).

When word processing truly hit, we worked in Lotus AmiPro, and I was still laboring in that program as of the late 1990s and early 2000s. I have some invoices from back then I can't access because it's kinda hard to find AmiPro-to-Word conversion software. I guess it existed at some point.

Then came the glorious Word 2003. I still receive files from publishers that have been created in that program. With the updates that came down the pike, it did everything I needed it to do, and I could find all the commands easily. Anyone who thinks Apple/Mac products are intuitive have a different neurological operating system than I do. When mi esposa hands me one of her infernal devices to figure out, I just want to throw up (my hands).

Word 2007 was hardly a step forward. They took all the functionality of Word 2003 with updates and placed it where it didn't belong. So for years I toggled between the two programs as circumstances required.

Everything was fine until sometime in the mid-2010s, when one of my favorite authors, an Aussie who found this blog back before Google developed its ever-evolving algorithms and has used me ever since, roped me into editing the papers and related materials for a conference he was heading up on, I believe, the digital humanities -- the first time that conference was ever held in the southern hemisphere. He was very proud, and should have been. However, it turned into one of the most hellish projects I've ever worked on.

I ended up receiving manuscripts from all over the world, many written by nonnative-English authors, which was bad enough. But because about half of these folks were leading-edge technophiles I also started receiving emails giving me shit for requiring that manuscripts be written in Word. That I didn't use Linux or some other noncommercial program branded me as a Luddite worthy of all the derision they could heap on me. And they did.

My Aussie pal had entrusted much of the project management to one of his colleagues, who was too busy running the conference, so that task also fell to me—as did things like properly positioning art within the Word documents, a job that I'd never even attempted. It was hell times four, at least. My requested rate skyrocketed, though, but no amount of money could have made it worth it, especially given . . . 

That because I was dealing with so many different sources of input, I had my first experience with Office 365, or whatever Microsoft was calling their online suite at the time. So I had to download  this program onto a new laptop I'd purchased in case my old one ever failed. That was after the three days of updates required when I first plugged the machine in, since I'd never even opened the box. To date, in 25 years of freelancing, I'm on just my third computer, as far as I recall.

So, here I am, dealing with a worldwide collection of goddamn malcontents on a laptop with word processing software with which I'm unfamiliar, doing tasks I've never attempted. I finally got the grasp of the whole thing by the time my work was wrapping up. 

My next move, naturally, was to uninstall Office 365, hoping to never see it again.

Big mistake.

Bill Gates might be out to save the world, but his small type ruined my life. Buried in the agreement to install Office 365 was that if it was ever uninstalled, said uninstallation would take with it all updates to previous versions of Word. I could almost handle dealing with an unadulterated Word 2007, for which updates could still be had. But being left with a virgin version of Word 2003, when they'd stopped supporting the product a year or two earlier? That realization caused a pit in my stomach that could very well have been one of the proximate causes of my guts exploding sometime in May 2020: a perforated colon (a semicolon in my vernacular), emergency surgery (positive for COVID on the operating table, which later turned out to be false; no doubt a joy for the surgeons), four months with an ostomy bag, and now a gut with multiple large hernias requiring very complicated surgery to get me looking at all normal again. (Surgery pending, but that's another battle and a major rant.) Imagine the moguls on a freestyle ski slope, and you'll have an idea of what my midsection looks like -- on top of a rather emaciated 152-pound frame. And I struggle to keep that weight.

Fast-forward to March 2021, as my life is crumbling on a number of different fronts (although there are the occasional joys over the years, such as sons marrying wonderful women and the onset of grandparenthood). Because I'd been using laptops for years, I'd also been using external keyboards, for both the size of the keys and the number keypad to the right. I've also never used a touchpad. Ever, ever, ever. First thing I do is find out how to disable the fucking thing.

Late March 2021, the keyboard functionality fails, somehow also on the external keyboard, which my laptop will no longer recognize. Story of my life, along with many family members being medical mysteries (unfortunately my medical history is rather obvious) . . . even the Geek Squad is baffled. They asked, "Have you tried an external keyboard?" I'm sure the obvious Do you think I'm a goddamn idiot came through in my voice. They pushed as many buttons as they could and did whatever their geekdom could pull out, but no keyboard response. At least my data was still accessible, not that I need 95 percent of it. After my publishers get my work, I could delete it from my system and no one would care.

So, cheapskate that I am, I wander over to the laptop aisle at Best Buy and purchase the second-cheapest laptop on the shelf, figuring that I do no gaming, I'm not making any videos, I'm not streaming porn. My computer usage is entirely limited to word processing, email, internet searches for work, and YouTube. The greatest gift I've ever received was for Father's Day about four years ago when my sons signed me up with YouTube Premium, which I'd never do on my own. I told them to keep that up and they never needed to buy me another Father's Day present. We've all held to that agreement. All for the music, and plenty that's not available on any other streaming service.

Also, idiot that I am, I didn't realize that I was purchasing a glorified tablet. No storage space for software and certainly not for my 20 years of unnecessary work files. So while I'm still with the external keyboard and an old TV monitor for my screen, which I don't mind at all, I'm thrown into the world of external hard drives and, later, cloud storage. Am I done yet? By no means.

I did buy an external hard drive about 15 years ago, but of course would do backups about once every six years. The only thing worthwhile on there is a bunch of my wife's old recipes, from the days when she could still negotiate a Mac computer. So I had that. A friend who's worked for Oracle for decades sent me a solid state drive that he was no longer using that I now use as my primary storage, which was great until it no longer would recognize my new rig. A six-dollar cable from Amazon fixed that problem. (As he says, "Trust the Buddha and buy good cables.") Then I had to figure out, a state that  comes and goes, how to back that up to my old external hard drive. 

And then comes a new client a month ago that insists that everything be backed up to the cloud, a place I'd never been. Why I all of a sudden wanted to listen to a new client about something they'd have no way to verify is a mystery to me, except that my client base is shriveling up these days and I want to make folks happy. This whole "Land on Demand" thing was out of control years ago. I aim to please.

So, Google One. My Oracle pal assures me that it's easy with good support. Uh-huh. After installation, nothing seems to be working the way it's supposed to, and I spent two hours computer-chatting with Cynthia or Diane or Elmo or someone, with no resolution. Then they start emailing me asking for my opinion on their support. I let them know I was having many troubles and their chatline was worthless. So what do they ask me for? Not only screenshots, but I'm supposed to capture the movements in progress of what's happening on my screen when I do certain things and send that to them. I can do that about as well as I can touch my right hand to my right elbow. I finally cancelled the subscription, which I'd had for less than 24 hours. I asked them what would happen to the 30GB of files or so I'd uploaded. Could I still access them with my free 15GB that comes with my Google account? Yes, of course, but nothing would be updated.

While I was pondering my next step (Dropbox is far, far more expensive, but at least I'd sort of used it before), Google One fixed itself overnight. All of a sudden, icons I didn't see before were where they should have been the previous day, I can do backups, etc. A few mysteries remain, but I'm still in the game . . . for my new client who's now gone silent on me when I have many questions to be answered on a book of Catholic litcrit. I was told years ago by one of my university presses not to even bother with a medium edit on literary criticism, because the authors usually suck and are resistant to editing. 

Does anything make any sense?

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