What It Is (posts below left; rate sheet, client list, other stuff below right)

My name is Bob Land. I am a full-time freelance editor, indexer, and proofreader. This blog is my website.

You'll find my rate sheet and client list here, as well as musings on the life of a freelancer; editing, proofreading, and indexing concerns and issues; my ongoing battles with books and production; and the occasional personal revelation.

Feel free to contact me directly with additional questions: landondemand@gmail.com.

Thanks for visiting. Leave me a comment. Come back often.

Wednesday, September 17, 2008

gall

I have a client who has a client.

The company I work for handles production on an outsourcing basis for one of the world's biggest publishers. I've railed about this publisher before on any number of accounts: pay, turnaround time, demands, etc.

I receive the following message today from my client about a job I'd gotten wind of a week or so ago, with very little firm in the way of deadlines, length, expectations, etc.:

Pages are supposed to be ready for me to download tomorrow. They want the proofreading back in 3 batches--the first one due 9/24 so I need it here on the 23rd. Is this going to be okay?

I respond:

I'm sorry, but I can't do it. Aside from the fact that I didn't know when they'd be coming in, if the pages are ready for you to download tomorrow, and then you ship them here, then they're getting here on the 19th (Friday), and I would have to send them back to you on the 22nd (Monday). I know [XXX is] opposed to rush charges, but to ask someone to drop everything and work over the weekend for a four-day turnaround with no incentive to do so on what is probably a messy project . . . geez.

Now, between you and me I work weekends anyway, so that's not really an issue (although I always get my hackles up a little when publishers make that presumption). More to the point is that we are going away from Friday to Sunday, so even if I had nothing else to do, I wouldn't be able to do this because I will be away from my office.

I apologize for what might seem like a bait-and-switch, and I'm not blaming you for this, but it seems that [XXX] is operating in a world that is somewhat separated from reality. I have a feeling this is not exactly news to you.


I don't blame my client, because they are just passing the word along. But come on.

1 comment:

moi said...

Bad client. Bad, bad, bad. But I always like how you very subtly, but effectively, tell people not only NO, but HELL NO.