2. The (gut) punch line:
Hello Bob,
Sorry for the delay in response. After going over things with our project lead, we've decided to go in a different direction and will not be needing your services. I am very sorry about all of the back and forth with the staff. As I mentioned, this has been a tricky time for us, and unfortunately budget and time constraints mean that we simply cannot do this work in the way that we had anticipated when our staff was first in contact with you.
I appreciate your patience with us during this process, and the time you've put in. Feel free to contact me with any questions.
Best of luck,
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